Return & Cancellation Policy for Insurance Point Office
Effective Date: 09/05/2023
Welcome to Insurance Point Office! We strive to provide excellent insurance services and ensure customer satisfaction. This Return & Refund Policy outlines the terms and conditions governing returns and refunds for services purchased from our website, https://www.insurancepointoffice.com/. By using our services and making a purchase, you agree to abide by this policy.
Eligibility for Refunds:
We offer a 14-day refund period from the date of purchase to all customers who are not satisfied with our insurance services. To be eligible for a refund, you must fulfill the following criteria:
Submit a refund request within 14 days of the purchase date.
Provide valid proof of purchase, such as the order number and payment details.
Clearly state the reason for your dissatisfaction with our services.
Non-Refundable Services:
Certain insurance services may not be eligible for a refund. These include, but are not limited to:
Services that have been fully rendered or utilized within the 14-day refund period.
Services provided by third-party insurance companies, as we act as an intermediary.
Services that were purchased with promotional discounts or as part of a bundled offer.
Refund Process:
To request a refund, please contact our customer support team at [contact email/phone number]. We will review your refund request and respond within a reasonable timeframe. If your refund is approved, we will initiate the refund process. Please note:
Refunds will be issued using the same payment method used for the original purchase.
Depending on your payment provider, it may take a certain amount of time for the refund to be processed and reflected in your account.
Cancellation of Appointments:
If you wish to cancel an appointment booked through our website, please do so at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment may not be eligible for a refund.
Changes to Services:
Insurance Point Office reserves the right to modify, suspend, or discontinue any part of our services without prior notice. In such cases, customers will be entitled to a pro-rata refund for any services that have not been rendered.
Contact Us:
For all grievances and concerns related to our services or this Return & Refund Policy, we are here to assist you. Please feel free to reach out to Ashish Kumar, our dedicated customer support representative, at 8797266400. You can also contact us via email at insurancepointoffice@gmail.com. We are here to assist you and address any issues you may have.
Please note that this Return & Refund Policy applies only to purchases made directly through Insurance Point Office's website. If you purchased our services through a third-party platform or agent, please refer to their respective refund policies.
Insurance Point Office reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
By using our website and purchasing our services, you acknowledge that you have read, understood, and agree to abide by this Return & Refund Policy.
We value your feedback and will make every effort to address your concerns in a timely and satisfactory manner. Your satisfaction is our top priority, and we appreciate the opportunity to resolve any issues you may encounter.
Thank you for choosing Insurance Point Office for your insurance needs!